SHOP WITH CONFIDENCE.
True risk-free trial.
When we say no risk, we mean no risk. Purchase your mattress from Spencer Studio and we’ll ship your Comfortaire to you free*. You can try your new Comfortaire for 100 days, and if you are not happy, for a limited time we’ll pay the return shipping as well. There’s no reason not to try a Comfortaire today.
We know that buying a new mattress is a big decision. After all, you spend up to a third of your life in bed. Lots of research points to the importance of the quality of your sleep in relation to your health and well being.
That means there are lots of reasons to purchase a Comfortaire. Our mattress lets you truly tailor your mattress to your sleep needs, and as you change, you can adjust your mattress to suit those changes. Your Comfortaire will always fit you perfectly, for the best sleep you’ve ever had. Not only that, your sleep partner can enjoy the same benefits each and every night.
We are sure that you will love your new Comfortaire. But if you are one of those folks who like to sleep on a big decision, rest assured, we understand. So, we make it easy to make a worry-free decision.
What’s True Risk-Free?
It may take up to 30 days for your body to adjust to actually being properly supported. Take your time and try the bed for a minimum of 30 days; we’ll give you another 70 days just to be sure. You can try your new Comfortaire for 100 days. No risk. If you decide that your Comfortaire is not right for you within our 100 day True Risk-Free Trial, all you need to do is contact a Spencer Studio to receive a “Return Authorization” (RA) number. Once we issue your RA number you will have 15 days to return the mattress to Spencer Studio. We are so sure that you will like sleeping on your Comfortaire that for a limited time, we’ll pay return shipping if you are not happy*. That’s what we mean when we say True Risk-Free Trial.
The True Risk Free Trial only applies to your mattress. Foundations, adjustable bases, bedclothes, pillows, and all other bedding & accessory items are NOT covered. Your Comfortaire mattress should be packed in the same boxes in which it was delivered. We understand that you may not be able to pack them in the same configuration you received your mattress but you should be able to pack all of the components back into the original boxes easily. Carry the boxes to any authorized UPS drop-off facility or request UPS to pickup the boxes from your home. Please note that there is a cost of $4 per box that will be deducted from your refund IF you use that pickup service. You can avoid this charge by carrying the packages to UPS yourself. Please contact Spencer StudioCustomer Assistance for tips on re-packaging your mattress.
Free return shipping offer is valid one time only per customer/household
This trial policy and free shipping offer applies to purchases made directly from Spencer Studio.
Free shipping method is via UPS. Some items may require curbside delivery and will not qualify for free shipping or free return shipping (including, but not limited to, N11, N17, & U15). Contact Spencer Studio for details.
For a full refund.
The mattress must be returned to us in like-new condition to be considered be a full refund. Upon receipt, your mattress will be immediately inspected. In the event there are any damages beyond manufacturing defects you will be contacted by Spencer Studio Customer Assistance concerning the allowable amount of your refund.